Privacy Policy

1. Introduction

This Privacy Policy explains how Tailored Fit Coaching Ltd collects, uses, stores, and protects your personal data when you visit benblakedavies.co.uk, submit an enquiry, or otherwise get in touch through the website.

This website is intended for adults only.

2. Data Controller

The data controller for this website is:

Contact for privacy-related queries:
Ben Davies
Email: hello@benblakedavies.co.uk

3. What Personal Data We Collect

Depending on how you use the website, we may collect and process the following personal data:

a) Information you provide directly

When you complete a contact or enquiry form, we may collect:

• your name
• your email address
• your phone number
• your preferred training location
• the service you are interested in
• details about your goals, training background, and preferences
• details about injuries, pain, symptoms, diagnoses, limitations, or other health-related information you choose to provide

b) Website usage data

When you visit the website, we may collect certain information about how you use it, including:

• IP address
• browser type and device information
• pages viewed
• session and interaction data
• referral source
• approximate location data
• cookie and consent preferences

4. Special Category Data

Some information you provide through the website, such as details about injuries, pain, symptoms, diagnoses, or other health-related matters, may be treated as special category personal data under UK data protection law.

We only process this information where you choose to provide it and where it is necessary to respond to your enquiry, assess whether our services may be appropriate, and communicate with you about your request.

5. How We Use Your Data

We may use your personal data to:

• respond to enquiries and contact requests
• assess whether our services are suitable for you
• arrange consultations, assessments, or appointments
• communicate with you about the services you have asked about
• maintain basic business records and correspondence
• monitor and improve website performance, usability, and content
• comply with legal, regulatory, or insurance-related obligations
• protect the website and help prevent misuse, spam, or abuse

We do not use this website to take payments.

We do not use your enquiry details to send newsletters or marketing emails.

6. Lawful Bases for Processing

We process personal data only where we have a lawful basis to do so. Depending on the context, these may include:

• Legitimate interests: for operating the website, handling enquiries, managing communications, preventing misuse, and improving the site
• Contract or steps prior to contract: where you ask us about services or request an assessment, consultation, or appointment
• Legal obligation: where we are required to keep or disclose information by law

Where you provide health-related information through the website, we may also rely on your explicit consent to process that information for the specific purpose of reviewing and responding to your enquiry.

7. Who We Share Data With

We do not sell your personal data.

We may share your personal data with trusted third-party providers only where necessary to operate the website or respond to your enquiry, including:

• Web3Forms, which processes website form submissions on our behalf
• our email provider, where form submissions are delivered to hello@benblakedavies.co.uk
• Google Analytics 4, for website analytics where you have given consent
• professional advisers, insurers, accountants, legal advisers, or IT providers where reasonably necessary
• regulators, authorities, or law enforcement where required by law

If we ever need to share information with another health or exercise professional in relation to your enquiry or services, we would normally do so only where appropriate and lawful.

8. International Transfers

Some of our website service providers may process personal data outside the UK. Where this happens, we aim to use providers that put appropriate safeguards in place for international data transfers.

9. Data Retention

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, maintain business records, and meet legal, tax, insurance, or regulatory requirements.

As a general guide:

• routine website analytics data is retained in line with our analytics settings
• enquiry emails and contact form submissions may be retained for as long as needed to manage enquiries, follow up appropriately, and maintain business records
• if you become a client, relevant information may be retained for longer where necessary for record-keeping, insurance, legal, or professional reasons

If you want more detail about how long specific categories of data are kept, you can contact us.

10. Cookies and Similar Technologies

This website uses cookies and similar technologies.

We use a cookie consent management tool to help manage cookie preferences.

Strictly necessary cookies

Some cookies may be necessary for the website to function properly, including remembering your consent choices and supporting basic site operation.

Analytics cookies

We use Google Analytics 4 to understand how visitors use the website and to improve website performance and content.

Analytics cookies are not set unless you have given consent through the cookie banner.

You can change your cookie preferences at any time using the cookie settings tool on the website.

11. Google Analytics

Where you consent, we use Google Analytics 4 to collect information such as page views, traffic sources, approximate location, device information, and general usage patterns.

This helps us understand how the website is used and improve the experience for visitors.

12. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

• request access to your personal data
• request correction of inaccurate or incomplete data
• request deletion of your data
• request restriction of processing
• object to certain types of processing
• request transfer of your data to another organisation, where applicable
• withdraw consent where we rely on consent

To exercise any of these rights, contact: hello@benblakedavies.co.uk

13. Complaints

If you have a concern about how we handle your personal data, please contact us first and we will try to resolve it.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

14. Security

We take reasonable technical and organisational measures to help protect personal data from unauthorised access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this website with the updated date shown above.